The Savoy

For tourism purposes, The Savoy's location is top-notch. You can virtually walk anywhere from it and the most popular touristic attractions are nearby. Beautiful décor, amazing food, and clean, comfortable rooms. Staff was very friendly and attentive.

Arrival and greeting from Erika was very professional and welcoming. We had a drink in the American Bar in the evening and Rachel was so chatty and again, professional. Breakfast on Saturday morning was excellent with a very attentive professional waitress (I didn't get her name). The new function areas are majestic, beautifully done. River Restaurant fantastic, delicious food, informed waitress and sommelier who made our meal super enjoyable.

I was running the London Marathon and given this was my first time, my wife and I decided it would be wonderful to really push the boat out for the weekend so we saved up for a 2 night stay at The Savoy. From the minute we walked in to the minute we left, the service, attention to detail, helpfulness of the staff (huge shout out to Ben), was unlike anything we have ever experienced before. Our check in was 3.00pm and we arrived 15 minutes early, we were given a free drinks voucher for a glass of bubbles, whilst they ensured our room was ready. Our room was spacious and more than enough for 2 people. A complementary mini bar with light refreshments was stocked and the bathroom was enormous. The shower is something I could have stayed in all day. The real difference was the hotels support when it came to my marathon preparation. Upon arriving in my room I had a yoga mat and foam roller to help massage my legs prior to race day. A private message applauding me and wishing me the best of luck. They allowed me to freeze my hydration bottles the night before which given the heat of The London Marathon on the Sunday was a godsend as I was able to effectively run with 2 massive blocks of ice for the first 10 miles which kept me cool. They bought me up a bowl and jug of fresh milk so that I could have my breakfast in the morning. When I returned to the hotel wearing my medal, the staff gave me a round of applause, I got back to my room and they had printed off a my running statistics which was placed on the bed, they had made me a marathon medal out of chocolate and nuts, which was exactly what I needed after such a grueling race and also had showered me with bath salts and other recovery products that was just unexpected and so gratefully appreciated. Fine details like this is what makes an experience and I have simply never encountered this before and it is the best hotel we have ever stayed in by far.

The Savoy never disappoints. I always feel like a million dollars and I always get a warm, friendly welcome from the staff who always recognise me. I have a disability and the attention to detail from the staff, especially Rob the doorman, is incredible in regards to my needs; Rob always remembers me and the fact that sometimes I use my wheelchair, and sometimes I will walk. I would never stay anywhere else and I always massively look forward to my next stay! Thank you The Savoy for always making me feel so special and comfortable.

From the minute you arrive to the minute you leave nothing is too much trouble . From Tony and Michael at front of house to Ben on reception the welcome was warm and genuine . The residents lounge is lovely and Hannah and Teng are so friendly and helpful . Rooms are spacious , spotless and so comfortable . Turndown service is a nice touch . We was lucky enough to be staying when the Christmas decorations went up and they are stunning . American bar is great and service excellent . We finished off with Sunday Lunch at the Savoy Grill and it was superb. Fantastic stay and one we shall repeat